A Greek specific pilot project involving thirty nine residential facilities in South Australia, a varied workforce, in terms of vocational and diverse backgrounds, and many Greek residents and their families, allowed a playing field of research (quantitative and qualitative), data collation, analysis and conclusions. The foundational cultural awareness training model developed by Multicultural Aged Care (4 As Model), directed the cultural competency education delivered. Without exception, all participants reported their increased knowledge and awareness of culture for an individual, how it influences beliefs and behaviours, and consequently adjusting their own individual practices as well as organisational practices. Results
Some of the major results for both staff and residents included: changes to processes, procedures and program delivery and increase in requests for repeated and extended cultural awareness sessions according to their individual needs; increased participation of residents in numerous physical activities; dance, singing, gardening, cooking, religious celebrations, reminiscing, board games, lively interactive discussions, storytelling, outings and craft activities. "Real" evidence-based examples have predicated real beneficial outcomes for both residents and the diverse workforce; developing and offering new strategies, developing and maintaining trusting rapport; celebrating individual identity; sharing of knowledge; participation in multicultural activities; engagement in physical and social activities; identify Culturally and Linguistically Diverse (CALD) specific nutritional options; increasing understanding of behaviours and beliefs of CALD residents; implementing targeted and responsive practices. Conclusion
This labyrinth of elements can assemble to provide a platform for active ageing, resulting in positively influencing the quality of life of residents and workforce.